Building for Longevity: How Continuous Optimisation Enhances User Engagement for Public Sector Websites
In this session, we’ll explore the critical role of continuous optimisation in maintaining a high-performing website for the public … Read more
Introducing Microsoft Dynamics 365 Contact Centre
Whether via your website, an email, phone call, or WhatsApp – how do you manage each response? Is yours … Read more
Preparing for the Procurement Act
The new Procurement Act brings major changes for buyers and suppliers alike. Despite the recent announcement delaying the implementation … Read more
Stay Ahead: What’s new in Microsoft 365 Copilot
How to grow an AI lasting culture in your workplace Watch this exciting webinar, where you can dive into … Read more
Making Progress with Digital Transformation in a Manageable Way
In this session, hear directly from Billy Webster, Assistant Director of Transformation at Shropshire County Council, as he shares … Read more
Transforming Public Sector IT: Unlocking Innovation Through Cloud Optimisation
In an era where digital transformation is paramount but the constraint of doing more with less is ever increasing, … Read more
Telford and Wrekin Council – A Case Study in AI-Enhanced Customer Service
Join ICS.AI in a focused webinar exploring Telford & Wrekin Council’s innovative use of artificial intelligence (AI) to revolutionise … Read more
