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Reinventing service management for an era of financial pressure, organisational change and agentic AI Local government is approaching a … Read more about The intelligent council: Beyond tickets, beyond silos, beyond the status quo
Digital leaders are usually confident they understand their organisation’s technology estate. Yet many councils rely on unofficial tools, spreadsheets … Read more about Shadow systems: what unofficial tools reveal about your organisation
Your residents are already asking AI about your services. They’re pasting council letters into ChatGPT and asking what they … Read more about Your next service user may be an agent
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"...Socitm’s Top Talent really shaped the way I think about leadership. While other courses, like my MBA in Digital, were valuable, Top Talent gave me something different. It connected me with peers in my sector who were dealing with the same challenges, and that was unique…..The learning style was refreshing and collaborative, rather than the usual corporate style; I really valued that. The relationships I built during the course have lasted – I’m still in touch with colleagues and we continue to share experiences and ideas."
Ben Marston, Director of ICT and Digital Innovation, Sheffield City Council
"Thank you so much for sending [Public Sector Digital Trends 2025] through, this is a really timely publication. It speaks very much to our data-driven/AI-enabled pillar supporting our missions for Progress with Unity... As we embark on our own journey through the Cyber Assessment Framework we recognise the growing importance of cyber threats and cyber resilience as a key risk area...these are really exciting times and the 10 questions posed in the report... help to focus minds and energy."
Alison McKenzie-Folan OBE, Chief Executive, Wigan Council
"I thought [How to Be an Effective Coach] was very good and really made me think about my style of work and my desire to fix everything! I've incorporated many of the techniques into my one-to-ones with my direct reports to facilitate their learning and development, and received good feedback on the approach to date. Due to the nature of our work there are still instances where we have to leap in and just get stuff done, so its all about balance really."
Helen Spreadbury, Senior Manager ICT and Digital at Sefton Council
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Kevin Woodcock, ICT Strategic Solutions and Systems Manager, East Riding Council
"I’ve been appointed co-chair of the Microsoft Local Government Collaboration Group for Digital Accessibility, alongside Jodi Ezekie (Digital Accessibility Lead at Kent County Council). I’m really excited about this… it’s a great opportunity for me and for Kirklees Council. My appointment has come about as a direct result of being a Socitm alumnus. I chose to be mentored, and Jodi became my mentor. 18 months on and we’re much more aligned as accessibility partners, with Jodi putting me forward for the role. So, a big thank you to Socitm…"
Graeme Murrell, IT Principal Officer, Digital Services, Kirklees Council
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Latest resources
Reinventing service management for an era of financial pressure, organisational change and agentic AI Local government is approaching a … Read more about The intelligent council: Beyond tickets, beyond silos, beyond the status quo
Digital leaders are usually confident they understand their organisation’s technology estate. Yet many councils rely on unofficial tools, spreadsheets … Read more about Shadow systems: what unofficial tools reveal about your organisation
Your residents are already asking AI about your services. They’re pasting council letters into ChatGPT and asking what they … Read more about Your next service user may be an agent
At a glance Two serious security flaws have been found in PHP software used by many websites and online … Read more about PHP2Shell: What local government needs to know and do
How do you move beyond AI pilots and start delivering tangible benefits for staff? Chris Wright shares how Perth … Read more about More time for what matters: Bringing AI into everyday council work
