Resource hub
Our digital jump into the future (LOLA conference report)
Covid-19 has speeded the adoption of digital technologies by several years and many of these changes could be there for the long haul. We are literally jumping into the future. This report of the proceedings from our recent international LOLA Conference features some great examples of the innovations and approaches that councils are taking around … Read more
Cloud computing
This report offers a practical guide for the public sector CIO and other public service business leaders into the realities of cloud challenges and opportunities of today. It lays out the issues and opportunities raised by cloud computing in the public sector and how best they can be tackled, particularly to support more flexible and … Read more
Digital trends in local public services
2020 has been a pivotal point in digital development and cultures in the public sector, including a more open attitude towards risk, sharing and collaboration. It has also created a truly exciting possibility – a genuine digital culture in organisations as the basis for purposeful IT investment from 2021 onwards.
Top five most common accessibility issues
Read our latest accessibility report, which details common issues encountered by users on council websites across the UK.
International
Reshaping home care and social services during COVID-19
Crowd-sourced approach using open data to reduce travel demands by co-ordinating shopping and deliveries and to promote activities in the home
Highlights from Tel Aviv-Yafo’s response to COVID-19
Presentation introducing the city of Tel Aviv-Yafo’s response to COVID-19
Telecare support for citizens through the pandemic
ACTIVAGE project includes integrated care for chronic conditions, activity monitoring, emergency alerting, cognitive simulation, prevention of isolation and mobility support
Take your city to the next level by leveraging data (MCE)
The world is being transformed by the new technologies changing the business models, lifestyles and the way people work. Digital transformation and a continuous generation of data originate new ideas, new opportunities and new challenges for everyone: government, industrial, citizens, travellers and consumers.In January 2018 Major Cities of Europe organized a workshop to discuss how … Read more
Private sector
The path out of COVID-19
In the current maelstrom, we do have one certainty, and it is an uncomfortable truth. Post-COVID-19, there will be no return to normal…. For businesses that have transitioned to remote working, the crest of the first C-19 tsunami wave has broken. However, it comes crashing into the trough of the second wave – a significant … Read more
Case study: Enabling government to safely import public data with Threat Removal as a Service (Deep Secure)
From our partners at Deep Secure: Against a backdrop of austerity and ever‑reducing budgets, a government authority has implemented a cloud‑based portal to cost‑effectively and securely import citizen data. Taking their lead from the NCSC (who have a pattern for the safe import of data to enable this type of solution) they chose Deep Secure’s … Read more
The new era of flexible working paper looks to the future (O2)
From our partners at O2: Recent events have put the flexible working agenda into fast-forward. Many organisations have rolled out large scale remote working policies – in a matter of weeks. In the UK, one week before lockdown was brought into effect, O2’s flexible working research paper was in its data collection phase. 2,000 people … Read more
Publication
Location intelligence making places smart
Location intelligence offers many exciting opportunities to help deliver improved services in the public sector. But what does this mean in real terms?
Policy corner
Our key policy themes 2021
Socitm is a key influence in shaping and defining the policy underpinning public service delivery. Our voice speaks for members in the digital technology, data and information realm. Our five key policy areas are critical to delivering better outcomes for people in the places that they live and work.
Planting the flag – a new local normal
The response of local government to the COVID-19 pandemic has been nothing short of astonishing – focusing on the things that really matter locally, adapting to new, virtual ways of working, engaging communities, adopting a risk and trust-based approach to simplifying processes, enabling residents and businesses to access the services they need, maintaining and even … Read more
Mudlarking in the social ecology of cities
Last year, Socitm’s Martin Ferguson attended his first Global Peter Drucker Forum, in Vienna. He spoke about how place-based leveraging of social ecologies is changing the fortunes of people and their city environments. Discover how cities are breaking the public policy impasse of recent decades, improving the wellbeing of communities and meaning less people and … Read more
Digital by choice
Part 1 contains an explanation of the purpose of the series, and looks at ‘why digital participation matters’. Part 2 covers ‘user-pull – embracing users’ needs’ and government responses. Part 3 considers ICT learning support and the key role for local government, and draws out number of policy implications and recommendations.