Covid-19 has speeded the adoption of digital technologies by several years and many of these changes could be there for the long haul. We are literally jumping into the future. This report of the proceedings from our recent international LOLA Conference features some great examples of the innovations and approaches that councils are taking around … Read more
This report offers a practical guide for the public sector CIO and other public service business leaders into the realities of cloud challenges and opportunities of today. It lays out the issues and opportunities raised by cloud computing in the public sector and how best they can be tackled, particularly to support more flexible and … Read more
2020 has been a pivotal point in digital development and cultures in the public sector, including a more open attitude towards risk, sharing and collaboration. It has also created a truly exciting possibility – a genuine digital culture in organisations as the basis for purposeful IT investment from 2021 onwards.
Read our latest accessibility report, which details common issues encountered by users on council websites across the UK.
The world is being transformed by the new technologies changing the business models, lifestyles and the way people work. Digital transformation and a continuous generation of data originate new ideas, new opportunities and new challenges for everyone: government, industrial, citizens, travellers and consumers.In January 2018 Major Cities of Europe organized a workshop to discuss how … Read more
From our partners at Deep Secure: Against a backdrop of austerity and ever‑reducing budgets, a government authority has implemented a cloud‑based portal to cost‑effectively and securely import citizen data. Taking their lead from the NCSC (who have a pattern for the safe import of data to enable this type of solution) they chose Deep Secure’s … Read more
Socitm is a key influence in shaping and defining the policy underpinning public service delivery. Our voice speaks for members in the digital technology, data and information realm. Our five key policy areas are critical to delivering better outcomes for people in the places that they live and work.
This Socitm Policy briefing offers insights into understanding the digital ethics agenda, principles, standards, tools and guidance. All of which inform the five-core attributes of ethical practice – Beneficence, Non-Maleficence, Autonomy, Justice and Explicability which the guide outlines in more detail.
The response of local government to the COVID-19 pandemic has been nothing short of astonishing – focusing on the things that really matter locally, adapting to new, virtual ways of working, engaging communities, adopting a risk and trust-based approach to simplifying processes, enabling residents and businesses to access the services they need, maintaining and even … Read more
Part 1 contains an explanation of the purpose of the series, and looks at ‘why digital participation matters’. Part 2 covers ‘user-pull – embracing users’ needs’ and government responses. Part 3 considers ICT learning support and the key role for local government, and draws out number of policy implications and recommendations.