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Frequently asked questions

What is cyber security?

Cyber security is the practice of protecting computer systems and networks from theft, damage, or unauthorised access. In today’s digital landscape, cyber security is crucial because organisations and individuals rely heavily on technology for daily operations and data storage, making them vulnerable to various cyber threats. For UK local governments, this is particularly critical due to the sensitive information they handle, including citizens’ personal data and essential public services. Cyber threats to local government bodies include ransomware attacks that can disrupt services, supply chain attacks, and advanced persistent threats (APTs) that can compromise systems and infrastructure. The increasing use of cloud services and Internet of Things (IoT) devices by local councils introduces further vulnerabilities, which threat actors can exploit.

The importance of robust cyber security for UK local governments cannot be overstated.  A cyber attack can lead to severe disruptions in public services, financial losses, and erosion of public trust. For instance, ransomware attacks can cripple essential services, while data breaches can expose citizens’ sensitive information, leading to legal and reputational damage. Local governments need to implement comprehensive security measures, such as staff training, robust data protection protocols, and incident response plans, as well as complying with data protection regulations such as the GDPR, to minimise the impact of these threats. Furthermore, with the increasing sophistication of cyber threats, such as AI-driven attacks, it is essential for local authorities to stay informed about emerging threats and to adapt their security measures accordingly.

Why is cyber security important for the public sector?

Cyber Security is crucial for local governments and their digital infrastructure. Local authorities can use cyber security to support their digital transformation initiatives and protect themselves and the citizens they serve:

  • Protecting sensitive data: Local authorities handle large amounts of sensitive citizen data which makes robust security essential. This includes personal information, financial details, and other private records that must be protected from data breaches.
  • Ensuring continuity of services: Cyber security is vital for maintaining the operational continuity of essential public services. Ransomware attacks and other cyber threats can disrupt essential services. Local authorities need to secure their systems to prevent disruption.
  • Securing cloud services: As local authorities increasingly rely on cloud environments, it is essential that they address cloud-specific vulnerabilities, including misconfigured services, lack of visibility, and exploited cloud management interfaces.
  • Mitigating supply chain risks: Local authorities are exposed to risks through their supply chains. To mitigate these risks, they should map and assess supply chain vulnerabilities, diversify their suppliers and increase supply chain visibility and transparency.
  • Securing IoT devices: Local authorities using IoT devices must address the security risks these devices introduce, including insecure configurations, lack of updates, and potential exploitation for large-scale attacks.
  • Complying with regulations: Local authorities must comply with data protection regulations, such as the GDPR, as well as with emerging state-level privacy laws.
  • Responding to data breaches: Strong security measures and effective incident response plans are critical to minimize the impact of data breaches. Local authorities must have procedures in place to respond effectively to attacks and mitigate potential damages.
  • Countering advanced threats: Local governments need to stay informed about emerging threats, such as AI-driven attacks and advanced persistent threats (APTs) and adapt their security measures accordingly. The sources mention several APTs targeting the UK including APT42, UNC2970, and Volt Typhoon.
  • Erosion of trust: The increasing reliance on digital technologies creates vulnerabilities that can erode trust in digital systems and organisations. Factors include regulations with unintended consequences, technology choices diminishing control and inaccurate or compromised data.
    Addressing Ethical Considerations: Local governments need to address ethical considerations regarding data collection and use, particularly in the context of smart cities.
Who is Cyber@Socitm for?

Cyber@Socitm addresses several public sector practitioners to provide tailored information covering likely cyber threats and incidents, support and guidance, opportunities and resources for the following stakeholders: 

  • All staff 
  • Chief Executive and Chief Officers  
  • Social care 
  • Finance  
  • Human resources (HR) 
  • Procurement  
  • Electoral registration