In this session, hear directly from Billy Webster, Assistant Director of Transformation at Shropshire County Council, as he shares his experience of getting started with transformation and pitfalls to avoid.
You’ll also hear from Socitm Advisory’s digital and service transformation lead, Jason Cooper, who will share top tips for a successful transformation journey. Jason will cut through the buzz words of AI, digital strategy, automation and digital inclusion to get to the heart of the strategic advice he can offer – detailing the smaller steps you can take, in a co-ordinated and manageable way, that will lead to wider transformation.
You’ll take back to your council practical ways to move forward with improving the way you deliver services.