Webinar recording | 14 July, 202628 March, 2025 Embracing the inevitable: How AI is transforming data governance for local government
Webinar recording | 14 July, 202626 March, 2025 How UK councils are building exceptional connected digital services
Webinar recording | 14 July, 202621 March, 2025 Duolingo’s owl scares me: An introduction to trauma-centered design
Webinar recording | 14 July, 202619 March, 2025 Mastering local government IT service delivery challenges with ITIL4 processes
Webinar recording | 14 July, 202619 March, 2025 Shadow IT: Understanding and managing unseen tech in your organisation
Webinar recording | 14 July, 202619 March, 2025 From digital equity to excellence: Digital inclusion framework and scorecard
Webinar recording | 14 July, 20265 March, 2025 SMART Staff Copilot: Combining secure AI voice notetaking, intelligent documentation & AI access for all
Webinar recording | 14 July, 202626 February, 2025 AI in action: Three examples of AI solving real council challenges
Webinar recording | 14 July, 202619 February, 2025 Revolutionise resident services with AWS: London Borough of Lambeth
Webinar recording | 14 July, 202614 February, 2025 Burnout breakthrough: Strategies for workplace resilience
Webinar recording | 14 July, 20267 February, 2025 Socitm benchmarking: What will you measure in 2025?
Webinar recording | 14 July, 20267 February, 2025 AI – What impact does it have on digital accessibility?
Webinar recording | 6 November, 2026 Turning your statutory contract registry into a tool for financial control Maintaining a contract registry under the Procurement Act 2023 and Local Government Transparency Code is a familiar statutory requirement. … Read more about Turning your statutory contract registry into a tool for financial control
Webinar recording | 4 November, 2026 The intelligent council: Beyond tickets, beyond silos, beyond the status quo Reinventing service management for an era of financial pressure, organisational change and agentic AI Local government is approaching a … Read more about The intelligent council: Beyond tickets, beyond silos, beyond the status quo
Blog | 29 October, 2026 Shadow systems: what unofficial tools reveal about your organisation Digital leaders are usually confident they understand their organisation’s technology estate. Yet many councils rely on unofficial tools, spreadsheets … Read more about Shadow systems: what unofficial tools reveal about your organisation
Webinar recording | 28 October, 2026 Your next service user may be an agent Your residents are already asking AI about your services. They’re pasting council letters into ChatGPT and asking what they … Read more about Your next service user may be an agent
Blog | 29 October, 202627 October, 2026 PHP2Shell: What local government needs to know and do At a glance Two serious security flaws have been found in PHP software used by many websites and online … Read more about PHP2Shell: What local government needs to know and do