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Using intelligent automation to meet the challenges facing local government

With partner: Netcall

Authors and contributors: Mark Gannon, Craig Barker
Meeting local government challenges with intelligent automation (Netcall) - 29/04/2025

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Overview

The webinar explores the challenges facing local authorities in Northern Ireland. It highlights examples from the rest of the UK of how councils are addressing these challenges using Intelligent Automation.

Netcall, who work with around of one third of UK councils, shared examples of where this technology has been successfully used to drive innovation, customer experience improvements and cost savings.