Webinar recording | 14 July, 202613 December, 2024 How continuous optimisation enhances user engagement for public sector websites
Webinar recording | 14 July, 202629 November, 2024 Making progress with digital transformation in a manageable way
Webinar recording | 14 July, 202620 November, 2024 Transforming public sector IT: Unlocking innovation through cloud optimisation
Webinar recording | 14 July, 202613 November, 2024 Telford and Wrekin Council – A case study in AI-enhanced customer service
Webinar recording | 14 July, 20266 November, 2024 Simplify your tasks: Copilot basics for Microsoft 365 users
Webinar recording | 14 July, 202616 October, 2024 Get cyber secure with governance, risk and compliance
Webinar recording | 14 July, 20268 October, 2024 Simplify your tasks: Copilot basics for Microsoft 365 Users
Webinar recording | 14 July, 20263 October, 2024 The South Hams Citizen Hub story: Digital transformation in action
Webinar recording | 14 July, 202612 September, 2024 Future-ready councils: Integrating phone-AI into customer service operations
Webinar recording | 6 November, 2026 Turning your statutory contract registry into a tool for financial control Maintaining a contract registry under the Procurement Act 2023 and Local Government Transparency Code is a familiar statutory requirement. … Read more about Turning your statutory contract registry into a tool for financial control
Webinar recording | 4 November, 2026 The intelligent council: Beyond tickets, beyond silos, beyond the status quo Reinventing service management for an era of financial pressure, organisational change and agentic AI Local government is approaching a … Read more about The intelligent council: Beyond tickets, beyond silos, beyond the status quo
Blog | 29 October, 2026 Shadow systems: what unofficial tools reveal about your organisation Digital leaders are usually confident they understand their organisation’s technology estate. Yet many councils rely on unofficial tools, spreadsheets … Read more about Shadow systems: what unofficial tools reveal about your organisation
Webinar recording | 28 October, 2026 Your next service user may be an agent Your residents are already asking AI about your services. They’re pasting council letters into ChatGPT and asking what they … Read more about Your next service user may be an agent
Blog | 29 October, 202627 October, 2026 PHP2Shell: What local government needs to know and do At a glance Two serious security flaws have been found in PHP software used by many websites and online … Read more about PHP2Shell: What local government needs to know and do