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An AI use case: How to simplify your FOI process

With partner: HSO

Authors and contributors: HSO
An AI use case: How to simplify your freedom of information (FOI) process (HSO) - 25/09/2024

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Overview

Created by a partnership of a variety of public sector bodies, Microsoft and HSO, Information Accelerator is a pre-built, cost effective, and highly configurable, answer to managing information governance.

    • Includes Service Level Objectives, allowing you to meet local and national objectives / targets in dealing with complex citizen interactions.

    • Frees up your colleagues to focus on higher priority tasks.

    • Improves your citizens’ satisfaction as it gets responses to them faster.

Because Information Accelerator is built on Microsoft foundations, Copilot AI is an integrated part of the system.

Anytime an email, scanned document or image comes in, Copilot reads the content extracting the questions from it. These are then sent to predetermined people to review and confirm, before allocating to the correct person to respond. This is just for starters.

Find out how else HSOs Information Accelerator and AI can help simplify your information governance process in this 45-minute demonstration.