Socitm’s AI benchmarking pilot and Coventry City Council’s use of AI
Challenges Several challenges were identified by Socitm and Coventry regarding AI implementation: Approach Step 1 – Microsoft 365 Copilot … Read more
Latest releases
Women in tech, considering a career in public sector IT?
Here’s how to find your confidence Thinking about a career in public sector IT? It’s a field with lots … Read more
Using Socitm benchmarking to transform a service desk operation – Argyll and Bute Council
Argyll and Bute Council’s ICT production manager, John McVey, focuses on how Socitm’s benchmarking service allowed the local authority … Read more
How Socitm benchmarking supports data-driven decision making – Argyll and Bute Council
Argyll and Bute Council has used Socitm’s benchmarking service since 2005. ICT production manager John McVey discusses how the … Read more
Socitm benchmarking survey exposed need for transformation support – Dorset Council
James Ailward, head of IT operations (CTO) for Dorset Council, found contrasting results when he ran Socitm’s benchmarking and … Read more
Coaching at work: the power of ‘Ask! Don’t tell.’
As a facilitator for Socitm’s coaching skills course, I often witness first hand the transformative power it has in … Read more
