Skip to content
Nominate a Future DDaT Leader
Download: Your updated policy for using GenAI
Next webinar: Mastering your budgets: agility, oversight, and collaboration (Wednesday 8 July from 1pm)
Previous
Next

  • 40th Anniversary 40th Anniversary
  • Membership
  • About
    • The Charity
      • About Socitm
      • Testimonials & customer stories
      • Socitm Awards
      • AGM
      • Partner with us
      • Write for us
    • Our Team
      • Meet the team
      • President’s team
      • Contact us
    • Networks
      • Your regional contacts
      • Local WARPs
      • Nations and Regions Forum (NRF)
      • Strategic partnerships
      • International partner associations
  • LGR & devolution
  • Insights & tools
    • Insights
      • Resource hub
      • Blog
      • Case studies
      • Collections
      • Infographics
      • In Our View magazine
      • News
      • Podcasts
      • Publications
      • Videos
    • Tools
      • Benchmarking
        Test, rate, and compare your ICT service
      • Place Insight
        Use social metrics and trends data just for your place
      • Website accessibility
        How well is your digital and online accessibility working?
      • Framework for Change
        Get all you can from your current (not just new) applications
    • Quick links
      • AI@Socitm
      • Cyber@Socitm
      • Data@Socitm
      • Public Sector Digital Trends 2026
  • Learning
    • Future Leaders programme
    • Courses
    • Webinars
    • Mentoring and coaching
    • Personalised training
    • Training discounts for members
  • Calendar
  • Membership
  • Login
  • 40th Anniversary 40th Anniversary
  • Membership
  • About
    • The Charity
      • About Socitm
      • Testimonials & customer stories
      • Socitm Awards
      • AGM
      • Partner with us
      • Write for us
    • Our Team
      • Meet the team
      • President’s team
      • Contact us
    • Networks
      • Your regional contacts
      • Local WARPs
      • Nations and Regions Forum (NRF)
      • Strategic partnerships
      • International partner associations
  • LGR & devolution
  • Insights & tools
    • Insights
      • Resource hub
      • Blog
      • Case studies
      • Collections
      • Infographics
      • In Our View magazine
      • News
      • Podcasts
      • Publications
      • Videos
    • Tools
      • Benchmarking
        Test, rate, and compare your ICT service
      • Place Insight
        Use social metrics and trends data just for your place
      • Website accessibility
        How well is your digital and online accessibility working?
      • Framework for Change
        Get all you can from your current (not just new) applications
    • Quick links
      • AI@Socitm
      • Cyber@Socitm
      • Data@Socitm
      • Public Sector Digital Trends 2026
  • Learning
    • Future Leaders programme
    • Courses
    • Webinars
    • Mentoring and coaching
    • Personalised training
    • Training discounts for members
  • Calendar
  • Membership
  • Login
Home / Resource hub / Modernising Citizen Services: Bristol City Council’s Approach to AI at the Front Door
Webinar recording | 3 July, 2026

Modernising Citizen Services: Bristol City Council’s Approach to AI at the Front Door

Authors and contributors: ICS.AI

Share this page: Share this page Share this page via Email Share this page on LinkedIn Share this page on X Share this page on Facebook

Modernising Citizen Services Bristol City Council’s Approach to AI at the Front Door 20260701 125922

This resource is available to our members and partners only. Please log-in or contact us to discuss your options.

Webinar recording | 3 July, 2026

Modernising Citizen Services: Bristol City Council’s Approach to AI at the Front Door

Authors and contributors: ICS.AI
Modernising Citizen Services Bristol City Council’s Approach to AI at the Front Door 20260701 125922

This resource is available to our members and partners only. Please log-in or contact us to discuss your options.

Guide | 2 July, 2026

Recommendations and actions for councils facing LGR

Case Study | 2 July, 20261 July, 2026

Adapting Socitm’s AI guidance for elected members – Isle of Wight Council

Jump to section Background Impact and benefits Useful links Background Following recent local elections on the Isle of Wight, … Read more

Podcast | 1 July, 2026

E11: Defend as one – Building collective cyber resilience, with Justin Kuruvilla and Ishaan Patel

Briefing | Ada Lovelace Institute

Measuring up: Evaluating claims about AI and productivity in the UK public sector

Guide | THINK Digital Partners

How should senior leaders approach AI? Practical steps for public sector leaders

News | 23 June, 202623 June, 2026

Event roundup: President’s Conference, 9-10 June 2026

Jump to section 🗓️ President’s Conference day one 📌 Day one in brief 🤔 Socitm at 40 quiz Socitm … Read more

Blog | 23 June, 202622 June, 2026

Putting AI ethics into practice: practical steps for local government

Jump to section 1. Ethics works best when it builds on existing local governance 2. Ethical AI is an … Read more

Socitm

Charity

  • About us
  • Write for us
  • Socitm Awards
  • Testimonials

Network

  • Become a member
  • Become a partner
  • Create an account
  • Account login

Support

  • Account guide
  • Code of conduct
  • Legal & policy

Contact

  • Contact us
  • 01604 709456
  • @Socitm
  • @Socitm
© 2026 Socitm. Registered charity in England and Wales number 1207072. A private limited company by guarantee without share capital, registered in England and Wales, company number 04396808. VAT number 799604958. Registered postal address: 2 Shenley Grove, Stafford, ST17 9PT.
  • 40th Anniversary 40th Anniversary
  • Membership
  • About
    • The Charity
      • About Socitm
      • Testimonials & customer stories
      • Socitm Awards
      • AGM
      • Partner with us
      • Write for us
    • Our Team
      • Meet the team
      • President’s team
      • Contact us
    • Networks
      • Your regional contacts
      • Local WARPs
      • Nations and Regions Forum (NRF)
      • Strategic partnerships
      • International partner associations
  • LGR & devolution
  • Insights & tools
    • Insights
      • Resource hub
      • Blog
      • Case studies
      • Collections
      • Infographics
      • In Our View magazine
      • News
      • Podcasts
      • Publications
      • Videos
    • Tools
      • Benchmarking
        Test, rate, and compare your ICT service
      • Place Insight
        Use social metrics and trends data just for your place
      • Website accessibility
        How well is your digital and online accessibility working?
      • Framework for Change
        Get all you can from your current (not just new) applications
    • Quick links
      • AI@Socitm
      • Cyber@Socitm
      • Data@Socitm
      • Public Sector Digital Trends 2026
  • Learning
    • Future Leaders programme
    • Courses
    • Webinars
    • Mentoring and coaching
    • Personalised training
    • Training discounts for members
  • Calendar

Latest resources

Webinar recording | 3 July, 2026

Modernising Citizen Services: Bristol City Council’s Approach to AI at the Front Door

Authors and contributors: ICS.AI
Modernising Citizen Services Bristol City Council’s Approach to AI at the Front Door 20260701 125922

This resource is available to our members and partners only. Please log-in or contact us to discuss your options.

Guide | 2 July, 2026

Recommendations and actions for councils facing LGR

Case Study | 2 July, 20261 July, 2026

Adapting Socitm’s AI guidance for elected members – Isle of Wight Council

Jump to section Background Impact and benefits Useful links Background Following recent local elections on the Isle of Wight, … Read more

Podcast | 1 July, 2026

E11: Defend as one – Building collective cyber resilience, with Justin Kuruvilla and Ishaan Patel

Briefing | Ada Lovelace Institute

Measuring up: Evaluating claims about AI and productivity in the UK public sector