City Observatory – Birmingham City Council
Challenges Birmingham City Council, Europe’s largest local authority, struggled with strategic insights and lacked a strategy and policy team. … Read more
Reducing invalid planning applications – Lambeth Council
Challenges Interoperability with legacy systems – the current back-office case management software cannot accept the granular, structured data submissions, … Read more
Home care optimisation – Dorset Council
Challenges Areas for improvement included: Brokerage process Zonal optimisation Technology enabled care Trusted practice Approach Dorset Council took a … Read more
Independent Living Technology Enabled Care (TEC) − Reading Borough Council
Challenges Approach Once standard patterns were established after a two-week period, the system was able to generate notifications if … Read more
Introducing Microsoft Dynamics 365 Contact Centre
Whether via your website, an email, phone call, or WhatsApp – how do you manage each response? Is yours … Read more
Socitm 2024: The year in review
Governance In February, Socitm finally achieved charitable status. This has been an ambition for Socitm since inception but proved … Read more
Digital twins (2/3): Challenges and ethics
Technological and financial challenges for implementing digital twins in place-based services Implementing digital twins in place-based settings presents several … Read more
Nations and regions news, November 2024
A supplementary edition of nations and regions news, which appears in Socitm’s annual magazine, In Our View, with recent … Read more
Local impact, global change: net zero initiatives for our communities – a policy focus
Empowering Communities: Place-based sustainability for a fair and equitable future As we navigate through the challenges of climate change, … Read more
Event roundup: Sustainable and Innovative Places conference, London, 10 October 2024
This post covers Sustainable and Innovative Places, a one-day conference held in London on 10 October. Featured image: Artwork … Read more
Nations and regions news, September 2024
A supplementary edition of nations and regions news, which appears in Socitm’s annual magazine, In Our View, with recent … Read more
People make places
Socitm’s geography is always local Our 2,500+ members strive to improve the lives of people in the communities they … Read more
Digital twins (1/3): Introduction
Background A digital twin is a virtual representation of an object or system designed to reflect a physical object … Read more
Nations and regions news, July 2024
A supplementary edition of nations and regions news, which appears in Socitm’s annual magazine, In Our View, with recent … Read more
