Our recommendations for CDIOs
The challenge is not to adopt a particular model, but to deliberately design and evolve an operating model, over time. This approach enables local public services to deliver better outcomes efficiently, collaboratively and at scale for their people, communities and places.
Establish a shared understanding of operating models
- Ensure corporate leadership teams understand Process, Enabling and Product models
- Facilitate collective discussion on trade-offs and implications.
1
Assess current position and maturity
- Assess strengths and constraints across the eight operating model components
- Benchmark capability maturity where possible
2
Define a suitable operating model
- Align to organisational ambition, constraints and capability
- Design a deliberate mix of models rather than a single approach
3
Align all components of the operating model
- Governance and decision rights
- Funding and benefits realisation
- Structures and roles
- Skills and capabilities
- Ways of working
- Platforms and architecture
- Procurement and partnerships
4
Co-produce the model across your organisation
- Engage finance, procurement, policy and service leaders
- Ensure shared ownership and understanding
5
Adopt an ambidextrous approach
- Balance stability and innovation across the organisation
- Consider structural separation with leadership integration where needed
6
Strengthen enterprise architecture and design authority
- Establish clear architecture practices
- Create cross-organisational design authorities (e.g. clinical design authority)
7
Invest in platforms and shared capabilities
- Develop shared data and integration platforms at scale
- Standardise core capabilities where appropriate
8
Focus on people, culture and leadership
- Recognise this is organisational change, not just technical
- Develop collaborative and servant leadership capabilities in practice
9
Evolve iteratively over time
- Adopt a phased, pragmatic approach recognising constraints and legacy
- Continuously refine based on learning and experience
10
Further help
If you would like further support and/or advice, get in touch to arrange a call.
