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Webinar Wednesday - Delivering data insights for service design and transformation - 29th Sep 2021 Delivering data insights for service design and transformation

Delivering data insights for service design and transformation

In this session we will give a briefing on a new strategy Microsoft are launching called people and place-based data. The discussion will centre around a shift we are seeing in the market place to focus in on people-centric outcomes, location based services, and place management and modernisation. All of these areas fundamentally build on … Read more

Webinar Wednesday - Building Resilience - 21st July 2021 Building resilience

Building resilience

Complex environments, ambiguous expectations, economic uncertainty are adding to the pressures we face day to day. The recent pace of change has presented some big challenges that will remain with us for some time. However, we know that some people navigate these times very well and even thrive. The key seems to be resilience. Some … Read more

Webinar Wednesday - Demystifying digital communications – the trends to watch - 7th July 2021 Demystifying digital communications – the trends to watch

Demystifying digital communications – the trends to watch

Whether it’s unified communications, a cloud contact centre, or collaboration apps — more public sector organisations are embracing digital communication channels to sustainably enhance service delivery and drive cost improvements. While choosing the right solution can transform your organisation, free up resources to provide a more efficient service and allow colleagues to work from anywhere, … Read more

Webinar Wednesday - Improving cyber security by embedding 'Zero Trust' practices for local government - 23rd June 2021 Improving cyber security by embedding ‘Zero Trust’ practices for local government

Improving cyber security by embedding ‘Zero Trust’ practices for local government

Join Deep Secure as they bring to life what operating in a Zero Trust environment means for local authorities. Citing examples to set the public sector scene, the team will demonstrate how this works, relating it to the current guidelines. The session will offer plenty of opportunities for questions, before rounding off with conclusions to … Read more

Webinar Wednesday - Automating Document Accessibility - 2nd June 2021 Automating document accessibility

Automating document accessibility

Ensuring that all documents in your organisation comply with the Web Content Accessibility Guidelines (WCAG) is a daunting task. Dania Software and Socitm has put a spotlight on this challenge through a series of document accessibility campaigns for peers within local and central government. To solve the challenge, participants were given AccessibilityFixer for Microsoft Office, a best … Read more