Oldham Council’s journey to gain a single view of the resident

Overview

What if you had a clear view of every resident? Not just their case, their claim, or their complaint, but the whole picture.

Oldham Council is building just that. Designed for ease of use by residents and built on familiar Microsoft technology, their approach joins up services to create a single, connected view that staff can act on.

This webinar walks you through the end-to-end resident journey, from first contact to resolution. You’ll learn how connected data helps teams spot needs earlier, reduce duplication, and deliver faster, more joined-up support.

HSO also shows the solution first-hand through a demo, so you can see exactly what’s possible and how quickly you could get started.