Why does it matter? Generative Artificial Intelligence (AI) is evolving fast and being rapidly promoted by large technology-based organisations, … Read more
Introduction These guidelines on the use of artificial intelligence (AI) have been created to support elected members in utilising … Read more
Introduction Artificial Intelligence (AI) is a rapidly developing set of technologies with the potential to support and improve the … Read more
Key issues to consider Initial thoughts Background ChatGPT is a chatbot powered by Generative Pre-trained Transformer 3 (GPT-3), which … Read more
“Digital twins are about collecting real world data to create a digital model that replicates the real-world that you … Read more
AI development Does AI development change our planned technology road map? For instance, do we still need complex CRM … Read more
About us The Local Government Association (LGA) is the national voice of local government. We are a politically led, … Read more
About our organisations The Society for Innovation, Technology and Modernisation (Socitm) is a membership organisation of more than 2,500 digital … Read more
Image source: NCSC Artificial Intelligence (AI) isn’t coming, it’s already here. From frontline services to back-office operations, public sector … Read more
As a member organisation of Socitm, East Riding of Yorkshire Council used the free resources provided to create governance … Read more
Robin Denton, Director: Local Government at Microsoft UK writes: The potential uses of AI in the public sector in … Read more
Supporting the responsible and secure use of digital – cultures, technologies, artificial intelligence (AI) and data – to support … Read more
The public sector in the UK has been grappling with the challenge of “doing more with less” for four … Read more
By Mark Brett, Socitm Advisor: Cyber Security and Resilience and Martin Ferguson, Director of Policy and Research AI seems … Read more
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Latest resources
JUMP TO SECTION Day one: MHCLG pilots Local Transcribe service | Councils need to fix foundations or see innovation … Read more
UK councils are exploring how to use artificial intelligence (AI) in an ethical manner to enhance services, support staff, … Read more
Artificial intelligence (AI) and intelligence automation (IA) are no longer future technologies for the public sector. They’re already embedded … Read more
Our recommendations for CDIOs The challenge is not to adopt a particular model, but to deliberately design and evolve … Read more
Overview In early 2025, Norfolk County Council needed to deliver emergency financial support quickly to residents experiencing sudden financial … Read more
