Technology trends for the public sector 2020

Underpinned by an international survey, undertaken in collaboration with ALGIM, LOLA and MCE, this exclusive report reveals Socitm’s top technology trends for 2020. Artificial Intelligence (AI), Internet of Things (IoT) and Cloud Computing are the key areas where participating countries identified huge growth. These are evaluated alongside cyber protection, citizen-centred design and affordable and flexible implementations. Public trust in digital government is also a hot topic for consideration. Comparing and contrasting findings by region and evaluating areas of commonality and difference, our tech trends predictions give a unique overview of the most important technical developments affecting the public sector during the next 12 months.