Keep getting everything you can from your membership
Your events, training and resources
I’m writing this at my desk wondering whether to pop another layer on. Some autumnal weather has really arrived in East North Northamptonshire – even when the sun is shining. Is the Christmas countdown on already?!
Your top 6 interesting things to read this week are:
- Read your new briefing yet? Digital twin technology and place-based services
- Don’t wait too long to register for your day trip to London to join conference day (People make) Sustainable and Innovative Places on Thursday 10 October.
- Your first key date for next year: put President’s Conference in your calendar for Tuesday 10 and Wednesday 11 June 2025.
- Institute of Local Government Studies blog post Why do philanthropic foundations engage with city governments?
- LGA case study from Richmond and Wandsworth councils: Using the Low Income Family Tracker (LIFT) to improve benefit take-up
- Adaptive funding: 8 ways to make funding effective in solving complex problems
Take care. I hope you’re able to have a great weekend.
Best wishes,
Alex.
In Your Resource Hub
NEW Briefing: Digital twin technology and place-based services
This first briefing (of three) covers the application and improvement of place-based services using digital twins
NEW in AI@Socitm
GDPR and Generative AI: A Guide for the Public Sector
Want to add your own content? Let us know on hello@socitm.net or use the contact us form [choose Research as your area of interest].
Help each other connect the dots.
You might have missed…
Watch: Future-ready councils: Integrating phone-AI into customer service operations
Hosts from ICS.AI demonstrate the transformative potential of phone-based AI for your customer service.
For ease of viewing, the recordings are divided into easy to navigate chapters, with subtitles and transcript available via the video player toolbar.
You will need a user account on socitm.net to access member-only resources. Let us know if need any support.
Copilot for Microsoft 365 in Public Sector
AI Essentials to Drive Business Value and Prevent Risk
Time and date: 09:30 to 17:00 on Tuesday 1 October
Venue: Principality Stadium, Westgate Street, Cardiff, CF10 1NS
Join AvePoint and Microsoft for an opportunity to elevate your experience with Copilot for Microsoft 365.
Get ready to transform the way you work, collaborate, and innovate!
You can look forward to valuable insights and actionable takeaways throughout the day. Discussion Topics during the event include:
- Customer real-world success stories with Copilot for Microsoft 365
- Strategies for boosting adoption and improving data quality
- Addressing the risk – how to ensure the right people have access to the right things
- Latest updates for Microsoft Copilot
- Tips, tricks and prompts for Copilot for Microsoft 365
At the end of the day, you will be invited to take part in a tour of the Principality Stadium.
Accessibility and inclusion
Check your Silktide Score. If you’re competitive, see where you’re council ranks in the monthly index. It’s not all about being #1. Neath Port Talbot Council is up 52 places to get into the Top 12. Amazing work!
Digital Accessibility Maturity Assessment
The DAMA is a comprehensive self-assessment of your current level of digital accessibility maturity.
PAUSE
Creating fair and equitable organisations and services is everybody’s responsibility. Take time to reflect and review on your approach and identify where there may be gaps in the way in which you do things. Pause – reflect – act
Technology Innovation Showcase
The LGA is looking for councils to submit challenge statements setting out the issues and problem areas which could be addressed by AI and smart tech solutions. Submit yours by Thursday 19 September.
After this date a number of submissions will go on to the open call for vendors. Which is where AI and smart technology providers will present solutions in response to the chosen challenge statements.
Keen to take part but want to learn more? Book an initial informal chat with the project team to discuss the problem(s) you are focused on, how you have tried to solve it in the past and how this could be made into a challenge statement
Dive into all things digital and AI. Whether you’re exploring Generative AI, learning about AI for Good, mastering data-driven decision-making, or championing digital inclusion, there’s something for everyone!
With >150 expert speakers, you’ll get access to thought leaders shaping the digital future. Best of all? Every event is completely free.
Submit a talk
Got an online talk that you’d like to share with an audience of more than 100K? Then the organisers would love to hear from you.
Training
Don’t let your training points expire! Get yourself onto training for the new academic year now 🙂
How was your course? Tell us about it and be a training champion 🙂
In-person leadership training
Place-based Leadership
Are you leading a department/service but want to do more and do it better? Give yourself that challenge on:
Thursday 14 and Friday 15 November | Manchester | 4 points
Top Talent
Do you want to lead a department/service? Top Talent will help get you there.
Wednesday 23 and Thursday 24 October | Durham | 4 points
Online core skills courses (with spaces left)
- Tuesday 12 November Equality, Diversity and Inclusion | 1 point
- NEW! Wednesday 20 November: Managing and Motivating Hybrid Teams | 1 point
Your annual membership includes training1
Want to spend some training points but not sure how? Don’t have enough or you’ve run out? Let us know.
Your guide to using training points
What don’t you know?
Survey end users’ skills to prioritise your future training needs. Get started with a user skills survey.
Free TechHer training with Microsoft
TechHer is designed to inspire curiosity and excitement about technologies such as cloud, artificial intelligence, data, low code/no code app creation and security.
The sessions are aimed at women in the public sector, who do not necessarily have a technical background but are keen to gain confidence to learn more.
In 1 hour a week over 5 weeks, via Teams, these live and engaging sessions aspire to ignite your interest and build your skills to a fundamental level
Ethical Hacking Webinar
Unveiling the cybersecurity dangers you’re ignoring
10:00 to 11:00 on Thursday 19 September
Feeling secure online? Think again.
Join hosts Canon as renowned cybersecurity expert Rob Shapland unveils the latest tactics hackers use to steal data, disrupt operations, and wreak havoc on businesses of all sizes. Don’t let your guard down! This webinar rips back the curtain on hidden cybersecurity threats.
Learn how to identify these vulnerabilities and fortify your defences before they become a costly problem.
Events
Member-only meetings
Meet people for catching-up, problem sharing (and solving) and great networking.
- Tuesday 17 September: In person meeting for the North West in Manchester
- Thursday 3 October: In person meeting for the East in Huntingdon
- Friday 4 October: In person meetings for the South West in Exeter
- Thursday 10 October Sustainable and Innovative Places in London
Free webinars and meetings hosted by Socitm
- Wednesday 18 September Leveraging Competitive Procurement for Social and Digital Advancement
- Wednesday 25 September An AI use case: How to simplify your FOI process
Claim your free, no obligation demo of HSO’s Information Accelerator. Check your regional Teams channel for the details and the breakdown of the potential cost savings. - Friday 27 September Alt Text is a Science and an Art
- Wednesday 2 October The South Hams Citizen Hub Story: Digital Transformation in Action
Missed one? Recordings of Socitm webinars are available in the Resource hub.
Webinars are open to anyone in the public sector, membership is not necessary, so please do share them with your network.
Free webinars and events hosted by partners and others
September
- Tuesday 17 September Smarter Working Live
- Wednesday 18 September
- 09:00 to 17:30 Smarter Working Live [Birmingham]
- 09:30 to 14:00 AI for Customer Service Automation and Transformation [Northampton]
- 09:30 to 17:00 Powering the World of Work Government Pioneer Summit [London]
- 10:00 to 11:45 Change Resilience and managing people well through transformation
- 12:00 to 13:00 Using AI to create a ‘lost woodland’ dataset for Wales
- Wednesday 18 to Friday 20 September Resilience and Cyber4Good 2024
- Thursday 19 September The Unseen Threat: Unveiling The Cybersecurity Dangers You’re Ignoring
- Tuesday 24 to Wednesday 25 September: DigiGov Expo [London]
- Wednesday 25 September:
- 08:00 to 18:00 Public Sector Summit: Search AI for Public Good [London]
- 10:00 to 11:00 Power Your AI Transformation with the Microsoft Cloud
- Thursday 26 September LocalGovCamp [Birmingham]
- Thursday 26 September Government Data Hackathon
October
- Thursday 1 October Copilot for Microsoft 365 in Public Sector [Cardiff]
- Thursday 10 October
- 09:00 to 16:30 Faculty of Health and Care Inaugural Conference [London]
- 10:00 to 16:15 Shaping Future Care: South West Conference [Taunton]
- Thursday 24 October Digital Ethics Unconference [London]
November
- Wednesday 13 to Thursday 14 November LGC Summit [Leeds]
December
- Tuesday 3 December Healthcare Cyber Security Conference and Exhibition 2024 [Manchester]
Members, check the newsletter in your inbox for the discount code to get your free ticket.
Come and say hello
- Tuesday 17 September: Smarter Working Live 2024
Join Nadira Hussain in the Judges Hangout session (13:45 to 14:30). Nadira and the other judges will share knowledge and experience on various aspects of strategy, policy, and best practices in areas of smarter working. - Wednesday 18 September: Powering the World of Work Government Pioneer Summit
Hear VP Yogita Popat on the Sector Challenges in Government panel session - Tuesday 24 September: DigiGov Expo [London]
Join Nadira Hussain, President Mark Lumley and Sam Smith- Nadira is chairing the Citizen Experience stream. In which, at 15:25, Mark (Director of ICT and Digital at London Borough of Hounslow) is a panellist on Data-Driven Collaboration: Transforming governance through strategic partnerships and enhanced data sharing
- Sam is a panellist in the GovICT stream at 15:10 for Driving Transformation through an Effective Strategy: The pillars needed to achieve success
- Thursday 14 November LGC Summit [Leeds]
Join Nadira Hussain for the panel discussion: Reimagining local government through advanced technologies.
Government Business Magazine
President Carol Williams has written about Connected Places is this latest issue. Some more highlights:
- Our new government: what to expect. Robyn Quick explores what changes were promised by the Labour Party (page 15) 📚
- The life of a tree officer [Jessica Stocks of the London Tree Officers Association] (page 35) 🌳🌳
- A framework for debt resolution (page 65) 💳
- Procurement Act 2023: The Crown Commercial Service guide to implementing open frameworks (page 83) ✏️
- Connected places: are they far far away? (page 88) 🦄
- Bridging the trust gap: overcoming public scepticism in technology in public services
Heather Cover-Kus and Tess Buckley from techUK look at how to win the public’s trust (page 95) 🔐 - Cyber Centre of Excellence gives up the complex. Kurtis T. writes about their recent first birthday (page 102) 🎂
- Ensuring public sector safety in the digital age. Chris Dimitriadis from ISACA looks at how public sector organisations can protect themselves (page 105) 🔐
- Oh Christmas tree, oh Christmas tree (page 115) 🎄
- The Crown Commercial Service framework on non-clinical staffing (page 141) 🧑⚕️
Thank you for reading (or scrolling) this far! Just one more thing…
Struggling with change? Liz+Mollie’s most recent newsletter is excellent on transitions and how to move through them 🙂
Photo by Annie Spratt on Unsplash
- Log in to your user account for an up-to-date number of available training points on the day that you check. Your colleagues could have already used some! ↩︎