Drowning in ‘apply for it’ requests? Discover a new streamlined system
When you receive an apply-for-it request, how long does it take to process it? Days. Weeks. Months, even? All the while, more and more requests pile in, with your staff becoming increasingly stretched. This free 30-minute webinar demonstrates how local authorities and police forces can simplify the apply-for-it process.
By attending this webinar you will discover:
- How to administer the intake and triage of apply-for-it requests …
… by streamlining intake through a single platform.
- How to assign requests based on urgency and expertise required …
… and improve response times to critical requests.
- How to co-ordinate updates on the progress of requests …
… reducing the amount of departmental back-and-forth.
- How to take a snapshot of all apply-for-it requests over time …
… and use analytics for rapid insight to drive actionable change.
As a result, your staff become empowered to focus on higher-value service delivery. And members of the public gain satisfactory responses. If you’re spending 20+ hours a week managing apply-for-it requests across departments, this webinar shows you how to automate this process to free up staff time and do more with your shrinking budgets.
>> Save your seat now