Translation costs cut by the use of Amazon Translate – Swindon Borough Council
Challenges In the development and deployment of the translation tool, several significant challenges were encountered: Approach The emerging technology … Read more
Easy Read AI solution – Swindon Borough Council
Challenges In the development and deployment of Simply Readable, several significant challenges were encountered: Approach A local volunteer focus … Read more
AI-driven citizen contact system – Hillingdon Council
Challenges Hillingdon Council provides services to around 310,000 residents and despite efforts to enhance the functionality of its online … Read more
Unlock the potential of your technology (with WeChange.AI)
You’re using Microsoft software all the time. But how are you using it? And how much are you using … Read more
Introducing Microsoft Dynamics 365 Contact Centre
Whether via your website, an email, phone call, or WhatsApp – how do you manage each response? Is yours … Read more
Socitm 2024: The year in review
Governance In February, Socitm finally achieved charitable status. This has been an ambition for Socitm since inception but proved … Read more
Stay Ahead: What’s new in Microsoft 365 Copilot
How to grow an AI lasting culture in your workplace Watch this exciting webinar, where you can dive into … Read more
Digital twin technology and place-based services (Part 2)
Introduction This policy briefing is the second in a three-part series that examines opportunities to deploy digital twin technology … Read more
Nations and regions news, November 2024
A supplementary edition of nations and regions news, which appears in Socitm’s annual magazine, In Our View, with recent … Read more