Swindon Borough Council piloted AI in Adult Social Care to improve the quality and speed of recording of assessment conversations by their frontline workers.
Nations and regions news, September 2024
A supplementary edition of nations and regions news, which appears in Socitm’s annual magazine, In Our View, with recent … Read more
People make places
Socitm’s geography is always local Our 2,500+ members strive to improve the lives of people in the communities they … Read more
Event: Wed 25th Sept – Elastic Public Sector Summit
Hear how government leaders are leveraging democratised data as a strategic asset for AI insights, cybersecurity, IT monitoring and … Read more
Beam’s AI boosts efficiency for Swindon Borough Council’s social workers using Magic Notes:
In the Spotlight: Swindon Borough CouncilAI can cut waiting times for hip replacement surgery, Aberdeen study shows:
Aberdeen University researchers carried out a study that showed AI could ‘rapidly and accurately’ predict which patients would be most suitable for joint replacement surgery.Artificial intelligence can help to significantly reduce waiting times for hip replacement surgery according to health researchers in Aberdeen.
Telford & Wrekin Council has launched the next innovative evolution of Ask Tom, its automated assistant:
Tom can talk – council’s digital assistant picks up the phoneAsk Tom Telephony, builds on the council’s Ask Tom digital assistant that was launched in 2021. During the first twelve months, that system cut customer waiting times by 50 per cent, whilst answering over 13,000 residents’ queries and providing over 100 services 24 hours a day.