Benchmarking Workshop - Cost Module
*Invite Only*
LGR: Making things happen
In my last blog, I talked about getting your house in order: aligning people, process and technology before the … Read more
Event roundup: President’s Conference, 10-11 June 2025
Celebrating hard work, our sector and our community What an honour it is to be standing here as your … Read more
In Our View, issue 43
President’s welcome: Explore beyond borders to find the best insights Welcome to In Our View magazine and for those … Read more
Using WeChange.AI to increase technology utilisation – Folkestone and Hythe District Council
Steve Weakley, digital and ICT manager, and Andrina Smith, chief officer, people and customer services for Folkestone and Hythe … Read more
Socitm’s AI benchmarking pilot and Coventry City Council’s use of AI
Challenges Several challenges were identified by Socitm and Coventry regarding AI implementation: Approach Step 1 – Microsoft 365 Copilot … Read more
Using Socitm benchmarking to transform a service desk operation – Argyll and Bute Council
Argyll and Bute Council’s ICT production manager, John McVey, focuses on how Socitm’s benchmarking service allowed the local authority … Read more
How Socitm benchmarking supports data-driven decision making – Argyll and Bute Council
Argyll and Bute Council has used Socitm’s benchmarking service since 2005. ICT production manager John McVey discusses how the … Read more
Socitm benchmarking survey exposed need for transformation support – Dorset Council
James Ailward, head of IT operations (CTO) for Dorset Council, found contrasting results when he ran Socitm’s benchmarking and … Read more