Socitm’s AI benchmarking pilot and Coventry City Council’s use of AI
Challenges Several challenges were identified by Socitm and Coventry regarding AI implementation: Approach Step 1 – Microsoft 365 Copilot … Read more
How Socitm benchmarking supports data-driven decision making – Argyll and Bute Council
Q. Why did you start using Socitm’s benchmarking service? I have been with Argyll and Bute Council since 2004. … Read more
Socitm benchmarking survey exposed a need for transformation support – Dorset Council
Q. As a relatively new unitary authority formed in 2019, what were your reasons for using Socitm’s benchmarking and … Read more
Using Socitm benchmarking to transform a service desk operation – Argyll and Bute Council
Q. How has Socitm benchmarking helped you improve your service desk operation? Six years ago, we noticed that our … Read more
Using Socitm benchmarking for independent, cost-effective comparisons – Worcestershire CC
Q. Why have you used Socitm’s benchmarking services? I think it is important to have independent reviews of your … Read more
East Riding Council successfully develops generative AI usage policy using Socitm template
Background The journey began when the council received an update from Socitm, introducing the guidance, developed in partnership with … Read more
