Driving adoption of Open Referral UK – Local Digital team
Challenges Local authorities dedicate extensive time and resources to connecting residents with community services, handling over 2 million adult … Read more
Data to impact – Lichfield District Council
Challenges Approach This data-driven approach allowed the council to target resources effectively and monitor the impact of policy initiatives. … Read more
Tech-tastic tale! Ctrl+Alt delivering digital transformation – Brent Council
Challenges Digital exclusion: An independent review in 2020 found that 19% of adults in Brent did not have access … Read more
BarNet Zero campaign – Barnet Council
Challenges Approach Discussions about climate change at the Barnet’s Citizen Assembly, led to five themes to help drive Barnet’s … Read more
Home care optimisation – Dorset Council
Challenges Areas for improvement included: Brokerage process Zonal optimisation Technology enabled care Trusted practice Approach Dorset Council took a … Read more
The Local Fairness Initiative (LFI) − Dundee City Council
Challenges Approach Engaging over 150 residents in a multi-stage process involving film making, interviews, photographs and questionnaires. Key themes … Read more
Independent Living Technology Enabled Care (TEC) − Reading Borough Council
Challenges Approach Once standard patterns were established after a two-week period, the system was able to generate notifications if … Read more
Magic Notes for adult social care – Swindon Borough Council
Challenges Increasing demand on council services means capacity of frontline staff is tighter than ever. For Swindon Borough Council, … Read more
Social care and Microsoft 365 Copilot – Barnsley Metropolitan Council
Challenges Main challenges were: Approach Demonstrations of copilot played a crucial role, not only showcasing technology’s capabilities but also … Read more
Translation costs cut by the use of Amazon Translate – Swindon Borough Council
Challenges In the development and deployment of the translation tool, several significant challenges were encountered: Approach The emerging technology … Read more
Easy Read AI solution – Swindon Borough Council
Challenges In the development and deployment of Simply Readable, several significant challenges were encountered: Approach A local volunteer focus … Read more
AI-driven citizen contact system – Hillingdon Council
Challenges Hillingdon Council provides services to around 310,000 residents and despite efforts to enhance the functionality of its online … Read more
Socitm 2024: The year in review
Governance In February, Socitm finally achieved charitable status. This has been an ambition for Socitm since inception but proved … Read more
Using Socitm benchmarking for independent, cost-effective comparisons – Worcestershire CC
Q. Why have you used Socitm’s benchmarking services? I think it is important to have independent reviews of your … Read more
Digital twins (2/3): Challenges and ethics
Technological and financial challenges for implementing digital twins in place-based services Implementing digital twins in place-based settings presents several … Read more
