Get to London for your next conference day (People make) Sustainable and Innovation Places on Thursday 10 October
Hear how government leaders are leveraging democratised data as a strategic asset for AI insights, cybersecurity, IT monitoring and … Read more
Swindon Borough Council piloted AI in Adult Social Care to improve the quality and speed of recording of assessment conversations by their frontline workers.
Ask Tom Telephony, builds on the council’s Ask Tom digital assistant that was launched in 2021. During the first twelve months, that system cut customer waiting times by 50 per cent, whilst answering over 13,000 residents’ queries and providing over 100 services 24 hours a day.
Introduction Background A digital twin is a virtual representation of an object or system designed to reflect a physical … Read more
Interview with Gary Innes, Customer Service Manager at Renfrewshire Council.
East Midlands-based council has identified 261 tasks where officials believe AI can make improvements and efficiencies to the way it works.
