Across the UK, councils like yours are under pressure to modernise services, reduce operating costs and improve experiences for citizens and staff. All while managing sprawling legacy application estates.
In this session, Newcastle City Council will share how they confronted these challenges head‑on by adopting a low‑code platform.
This enabled them to:
- Consolidate systems.
- Streamline processes.
- Deliver modern digital services at speed.
And save lots of cash in the process.
Joe Bradshaw, from Newcastle, will join Netcall’s Mark Gannon to walk through their transformation journey of:
- Identifying duplication across hundreds of systems.
- Redesigning end‑to‑end services.
- Empowering teams to build solutions themselves.
You’ll hear about tangible outcomes; including real savings, faster service delivery and improved customer satisfaction.
Mark Gannon
Client Solutions Director, Netcall
Joe Bradshaw
Solutions Delivery Lead, Newcastle City Council
