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Insights from Renfrewshire Council’s Customer Service AI Assessment:

Exploring Phone-AI in Local Government

Interview with Gary Innes, Customer Service Manager at Renfrewshire Council.

Derby City Council eyes £12.25m annual savings with AI and chatbot deployments:

Derby City Council deploys AI and chatbots

East Midlands-based council has identified 261 tasks where officials believe AI can make improvements and efficiencies to the way it works.