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Large conference room with low lighting for a gala dinner

Socitm Awards 2024 The winners

During the annual gala dinner on the first day of President’s Conference, awards were presented to people and organisations … Read more

Socitm In Our View magazine, issue 42

In Our View, issue 42

President’s welcome: People make places and conferences too Welcome to this issue of In Our View and, if you … Read more

How AI helps Coventry City Council answer more calls while spending less money:

Coventry City Council's AI assistant

Coventry City Council launched an AI assistant to deal with an overwhelming number of calls every day and constant repetition of the same queries.