Redefining engagement and shaping policymaking – NILGA
Challenges This project aimed to enhance how local councils consider community needs in policy-making. The CLI model prioritises lived … Read more
Data charter and AI technologies – Camden Council
Challenges The council encountered challenges in collecting and using residents’ personal data, including equality data, for the planning and … Read more
Tech-tastic tale! Ctrl+Alt delivering digital transformation – Brent Council
Challenges Digital exclusion: An independent review in 2020 found that 19% of adults in Brent did not have access … Read more
The Local Fairness Initiative (LFI) − Dundee City Council
Challenges Approach Engaging over 150 residents in a multi-stage process involving film making, interviews, photographs and questionnaires. Key themes … Read more
Independent Living Technology Enabled Care (TEC) − Reading Borough Council
Challenges Approach Once standard patterns were established after a two-week period, the system was able to generate notifications if … Read more
Transforming local social care with AI – Barnsley Council
Challenges Main challenges were: Approach Demonstrations of copilot played a crucial role, not only showcasing technology’s capabilities but also … Read more
Translation costs cut by the use of Amazon Translate – Swindon Borough Council
Challenges In the development and deployment of the translation tool, several significant challenges were encountered: Approach The emerging technology … Read more
Easy Read AI solution – Swindon Borough Council
Challenges In the development and deployment of Simply Readable, several significant challenges were encountered: Approach A local volunteer focus … Read more
AI-driven citizen contact system – Hillingdon Council
Challenges Hillingdon Council provides services to around 310,000 residents and despite efforts to enhance the functionality of its online … Read more
Socitm 2024: The year in review
Governance In February, Socitm finally achieved charitable status. This has been an ambition for Socitm since inception but proved … Read more