Building for Longevity: How Continuous Optimisation Enhances User Engagement for Public Sector Websites
In this session, we’ll explore the critical role of continuous optimisation in maintaining a high-performing website for the public … Read more
Introducing Microsoft Dynamics 365 Contact Centre
Whether via your website, an email, phone call, or WhatsApp – how do you manage each response? Is yours … Read more
Socitm 2024: The year in review
Governance In February, Socitm finally achieved charitable status. This has been an ambition for Socitm since inception but proved … Read more
Stay Ahead: What’s new in Microsoft 365 Copilot
How to grow an AI lasting culture in your workplace Watch this exciting webinar, where you can dive into … Read more
Making Progress with Digital Transformation in a Manageable Way
In this session, hear directly from Billy Webster, Assistant Director of Transformation at Shropshire County Council, as he shares … Read more
Nations and regions news, November 2024
A supplementary edition of nations and regions news, which appears in Socitm’s annual magazine, In Our View, with recent … Read more
Transforming Public Sector IT: Unlocking Innovation Through Cloud Optimisation
In an era where digital transformation is paramount but the constraint of doing more with less is ever increasing, … Read more
Telford and Wrekin Council – A Case Study in AI-Enhanced Customer Service
Join ICS.AI in a focused webinar exploring Telford & Wrekin Council’s innovative use of artificial intelligence (AI) to revolutionise … Read more
Event roundup: Sustainable and Innovative Places conference, London, 10 October 2024
This post covers Sustainable and Innovative Places, a one-day conference held in London on 10 October. Featured image: Artwork … Read more
