Introducing Microsoft Dynamics 365 Contact Centre
Whether via your website, an email, phone call, or WhatsApp – how do you manage each response? Is yours … Read more
Using Socitm benchmarking for independent, cost-effective comparisons – Worcestershire CC
Q. Why have you used Socitm’s benchmarking services? I think it is important to have independent reviews of your … Read more
Nations and regions news, November 2024
A supplementary edition of nations and regions news, which appears in Socitm’s annual magazine, In Our View, with recent … Read more