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Chatbots: AI Chatbots

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How AI helps Coventry City Council answer more calls while spending less money:

Coventry City Council's AI assistant

Coventry City Council launched an AI assistant to deal with an overwhelming number of calls every day and constant repetition of the same queries.

Opportunities of Generative AI in Local Government:

Top 10 Use Cases

Generative AI could revolutionise local government operations and service delivery in a number of ways. Here are ten unexplored use cases of Generative AI