Event roundup: President’s Conference, 10-11 June 2025
Celebrating hard work, our sector and our community What an honour it is to be standing here as your … Read more
Socitm’s AI benchmarking pilot and Coventry City Council’s use of AI
Challenges Several challenges were identified by Socitm and Coventry regarding AI implementation: Approach Step 1 – Microsoft 365 Copilot … Read more
How Socitm benchmarking supports data-driven decision making – Argyll and Bute Council
Q. Why did you start using Socitm’s benchmarking service? I have been with Argyll and Bute Council since 2004. … Read more
Socitm benchmarking survey exposed a need for transformation support – Dorset Council
Q. As a relatively new unitary authority formed in 2019, what were your reasons for using Socitm’s benchmarking and … Read more
Using Socitm benchmarking to transform a service desk operation – Argyll and Bute Council
Q. How has Socitm benchmarking helped you improve your service desk operation? Six years ago, we noticed that our … Read more
Family Context data tool – Local Digital
Challenges The project aimed to help social workers and children’s services by improving access to information about which services … Read more
Tech-tastic tale! Ctrl+Alt delivering digital transformation – Brent Council
Challenges Digital exclusion: An independent review in 2020 found that 19% of adults in Brent did not have access … Read more
BarNet Zero campaign – Barnet Council
Challenges Approach Discussions about climate change at the Barnet’s Citizen Assembly, led to five themes to help drive Barnet’s … Read more
Social care and Microsoft 365 Copilot – Barnsley Metropolitan Council
Challenges Main challenges were: Approach Demonstrations of copilot played a crucial role, not only showcasing technology’s capabilities but also … Read more
AI-driven citizen contact system – Hillingdon Council
Challenges Hillingdon Council provides services to around 310,000 residents and despite efforts to enhance the functionality of its online … Read more
Using Socitm benchmarking for independent, cost-effective comparisons – Worcestershire CC
Q. Why have you used Socitm’s benchmarking services? I think it is important to have independent reviews of your … Read more
Event roundup: Sustainable and Innovative Places conference, London, 10 October 2024
This post covers Sustainable and Innovative Places, a one-day conference held in London on 10 October. Featured image: Artwork … Read more
Nations and regions news, September 2024
A supplementary edition of nations and regions news, which appears in Socitm’s annual magazine, In Our View, with recent … Read more
Event roundup: President’s Conference, 12-13 June 2024
A community that helps communities I can’t stop smiling and I’m not apologising for it – I am really, … Read more
