Oldham Council’s journey to gain a single view of the resident
What if you had a clear view of every resident? Not just their case, their claim, or their complaint, … Read more
AI governance and data readiness – Secure foundations for AI in the public sector
1. Welcome and why this matters now 2. AI governance – The do’s 3. AI governance – The don’ts … Read more
Hardware Market Volatility – managing the risk from global supply chain disruption
To support your commercial strategies and procurement planning, we will be sharing the following market insights regarding current challenges … Read more
The Male Brain
Back by popular demand! Adrienne’s first webinar on the female brain sparked incredible conversations, and now we’re diving into the world of the male brain. This session … Read more
Navigating LGR: Building your digital foundation
LGR represents one of the most significant shifts in the UK public sector, reshaping how councils operate, collaborate, and … Read more
Navigating the AI Reckoning: practical steps for the public sector
In their 2026 Trends Report, Squiz identified The AI Reckoning as the defining shift of this moment. AI is now embedded … Read more
Crossing the Rubicon – Delivering true transformation in public sector IT service management in the Agentic Era
Across UK local government and the NHS, IT and digital leaders are navigating one of the most structurally volatile … Read more
Protecting public services: A roadmap through the Microsoft Security ecosystem
Watch to get a better understanding of the various Microsoft Security products (such as Sentinel, Purview, Defender and Security … Read more
Defend as one: Building collective cyber resilience across councils
Cyber attacks on councils are increasingly exploiting weaknesses in third-party suppliers, not just core IT systems. As reliance on … Read more
Transforming LGR communications with Teams‑enabled SIP and AI reception services
Local Government Reorganisation (LGR) continues to reshape your service delivery. Effective communication infrastructure has never been more critical. Councils … Read more
The top 10 patch management mistakes: How to achieve patching that just works
Across the public sector, unpatched vulnerabilities remain 1 of the leading causes of security breaches – yet patching is … Read more
Newcastle City Council’s low-code approach to consolidation and rationalisation. From system sprawl to simplicity and savings.
Across the UK, councils like yours are under pressure to modernise services, reduce operating costs and improve experiences for … Read more
Reverse mentoring: a fresh perspective on learning
In this session Aidan Matthews was in conversation with Julian Patmore, Service Director for Digital and Customer Access at Peterborough City … Read more
When everything’s connected: Managing incidents across complex council IT estates
Infrastructure and architecture teams in local government are managing increasingly fragile IT estates. Legacy on-premise systems run alongside cloud … Read more
Transform council services without the transformation headache
Every FOI request, service inquiry, and complaint represents a real person who needs help – and a staff member … Read more
Partners’ Connection Hour
Chapters:00:00 – Intro (Nadira Hussain)09:42 – Our courses and training (Sam Smith)22:42 – Alumni chat (Aidan Matthews)
From AI trial to council-wide confidence: How Renfrewshire transformed customer services
Residents expect simple, 24/7 access to local government customer services; while digital channels have expanded, the telephone remains a … Read more
AI is friend-shaped: Guard rails for your brain (not the machine)
AI isn’t sentient – but it is designed to communicate like something you trust. And your brain responds accordingly. … Read more