Oldham Council’s journey to gain a single view of the resident
What if you had a clear view of every resident? Not just their case, their claim, or their complaint, … Read more
What if you had a clear view of every resident? Not just their case, their claim, or their complaint, … Read more
1. Welcome and why this matters now 2. AI governance – The do’s 3. AI governance – The don’ts … Read more
To support your commercial strategies and procurement planning, we will be sharing the following market insights regarding current challenges … Read more
Back by popular demand! Adrienne’s first webinar on the female brain sparked incredible conversations, and now we’re diving into the world of the male brain. This session … Read more
LGR represents one of the most significant shifts in the UK public sector, reshaping how councils operate, collaborate, and … Read more
In their 2026 Trends Report, Squiz identified The AI Reckoning as the defining shift of this moment. AI is now embedded … Read more
Across UK local government and the NHS, IT and digital leaders are navigating one of the most structurally volatile … Read more
Watch to get a better understanding of the various Microsoft Security products (such as Sentinel, Purview, Defender and Security … Read more
Cyber attacks on councils are increasingly exploiting weaknesses in third-party suppliers, not just core IT systems. As reliance on … Read more
Local Government Reorganisation (LGR) continues to reshape your service delivery. Effective communication infrastructure has never been more critical. Councils … Read more
Across the public sector, unpatched vulnerabilities remain 1 of the leading causes of security breaches – yet patching is … Read more
Across the UK, councils like yours are under pressure to modernise services, reduce operating costs and improve experiences for … Read more
In this session Aidan Matthews was in conversation with Julian Patmore, Service Director for Digital and Customer Access at Peterborough City … Read more
Infrastructure and architecture teams in local government are managing increasingly fragile IT estates. Legacy on-premise systems run alongside cloud … Read more
Every FOI request, service inquiry, and complaint represents a real person who needs help – and a staff member … Read more
Chapters:00:00 – Intro (Nadira Hussain)09:42 – Our courses and training (Sam Smith)22:42 – Alumni chat (Aidan Matthews)
Residents expect simple, 24/7 access to local government customer services; while digital channels have expanded, the telephone remains a … Read more
AI isn’t sentient – but it is designed to communicate like something you trust. And your brain responds accordingly. … Read more