Wendy Popplewell, executive director at Barnsley Council is leading a six-month trial of Copilot for Microsoft 365.
Barnsley Council Trialling Co-Pilot for Social Workers:
Barnsley Council using Copilot for Microsoft 365Netcall chatbot automation at Worcestershire County Council:
Netcall systems used in Worcestershire County CouncilWorcestershire County Council implemented a Netcall contact centre platform which offers a 24/7 facility for customers on the chatbot side allowing the council greater resource to push into telephony and administration.
Worcestershire County Council Powers Citizens’ Digital Self-Service:
OutSystems used in Worcestershire County CouncilWorcestershire County Council use OutSystems (combination of AI and machine learning) to speed up development and improve agility, deliver public-facing web apps and portals and decrease application maintenance costs across the council.