The group meet monthly with a core agenda of ROI, Where to Start your CP journey, social care, integration to back office systems and governance.
Insights from Renfrewshire Council’s Customer Service AI Assessment
Exploring Phone-AI in Local GovernmentInterview with Gary Innes, Customer Service Manager at Renfrewshire Council.
Derby City Council eyes £12.25m annual savings with AI and chatbot deployments
Derby City Council deploys AI and chatbotsEast Midlands-based council has identified 261 tasks where officials believe AI can make improvements and efficiencies to the way it works.