Reverse mentoring: a fresh perspective on learning
In this session Aidan Matthews will be in conversation with Julian Patmore, Service Director for Digital & Customer Access at Peterborough … Read more
When everything’s connected: Managing incidents across complex council IT estates
Infrastructure and architecture teams in local government are managing increasingly fragile IT estates. Legacy on-premise systems run alongside cloud … Read more
Transform council services without the transformation headache
Every FOI request, service inquiry, and complaint represents a real person who needs help – and a staff member … Read more
Partners’ Connection Hour
Chapters:00:00 – Intro (Nadira Hussain)09:42 – Our courses and training (Sam Smith)22:42 – Alumni chat (Aidan Matthews)
From AI trial to council-wide confidence: How Renfrewshire transformed customer services
Residents expect simple, 24/7 access to local government customer services; while digital channels have expanded, the telephone remains a … Read more
AI is friend-shaped: Guard rails for your brain (not the machine)
AI isn’t sentient – but it is designed to communicate like something you trust. And your brain responds accordingly. … Read more
Autonomous IT for public services: Secure, compliant and cost-effective
Join Socitm and Tanium for an insightful session on how automation and autonomy can strengthen resilience across councils, NHS, … Read more
Protect the business – Achieve CAF from within
Reskill your team to meet Cyber Assessment Framework (CAF) for local government – NCSC-aligned, compliant cyber resilience. CAF is … Read more
Grant management within digital transformation: From isolated programmes to a unified council capability
Grant management is often overlooked in digital transformation programmes, yet it is one of the clearest opportunities for councils … Read more
Future-proofing infrastructure: Strategic connectivity for smarter public services
As local authorities continue to modernise services under increasing financial and operational pressure, digital infrastructure has become more than … Read more
Data (Use and Access) Act starts with one thing: knowing your data
The Data (Use and Access) Act 2025 (DUAA) is coming, and it will fundamentally change how the public sector … Read more
The power of goal setting and making habits in 2026
For mentors, mentees… and everyone else Start your 2026 discovering why setting clear goals and building the right habits … Read more
Accessibility in Power BI
Visualisation tools such as Power BI are invaluable in allowing decision makers to access the data within their organisation. … Read more
Navigating local government reorganisation: Challenges, opportunities & innovation
Watch an insightful session exploring the complex landscape of local authority mergers, featuring guest speaker Pam Duke who brings … Read more
