Cyber Security Strategy (2022-2025) – Durham County Council
Challenges Approach The purpose of the strategy is to give assurance to residents and other stakeholders of the council’s … Read more
Cyber Strategy (2023-2030) – Isle of Wight Council
Challenges Approach The strategy will mirror the 2023 – 2030 UK government cyber security strategy which, adapted to reflect … Read more
Local Digital’s work on cyber (2020-present) – MHCLG Local Digital team
Challenges Approach The team is implementing various cyber programmes to address these challenges: 2020 2021 2022 2023 From May … Read more
Tackling and preventing cyber enabled crime – Safe Durham Partnership
Challenges Approach They developed a holistic approach to address online crime and harm, including extremism, focusing on raising awareness, … Read more
Recovery plan after a cyber-attack – British Library
Challenges Approach Outcomes and benefits Lessons learnt View original case study article at bl.uk [PDF]
Managing a cyber-attack and recovery plan – Gloucester City Council
Challenges Approach Outcomes and benefits Lessons learnt View original case study article at local.gov.uk
Managing a cyber-attack − St Helens Borough Council
Challenges Approach Outcomes and benefits Lessons learnt View original case study article at local.gov.uk [PDF]
Transforming local social care with AI – Barnsley Council
Challenges Main challenges were: Approach Demonstrations of copilot played a crucial role, not only showcasing technology’s capabilities but also … Read more
AI-driven citizen contact system – Hillingdon Council
Challenges Hillingdon Council provides services to around 310,000 residents and despite efforts to enhance the functionality of its online … Read more
Your at-a-glance guide to Socitm membership
If you want to… Develop your or your team’s skills * You can also head to your account’s Membership … Read more
Building for Longevity: How Continuous Optimisation Enhances User Engagement for Public Sector Websites
In this session, we’ll explore the critical role of continuous optimisation in maintaining a high-performing website for the public … Read more
Introducing Microsoft Dynamics 365 Contact Centre
Whether via your website, an email, phone call, or WhatsApp – how do you manage each response? Is yours … Read more