Service design and transformation: a policy focus
Resources and reading for designing services For your service design projects, find here some of our top resources, practical … Read more
Why an international perspective matters
Writes Nadira Hussain, CEO of Socitm A weekend in Rome Having returned from Rome a couple of weeks ago … Read more
Thoughts on Socitm’s Digital Trends 2024 report
Report authors Martin Ferguson and Jos Creese reflect on this year’s research and predictions A pantheon of possibilities to … Read more
Socitm launches digital trends 2024
Socitm is delighted to launch its public sector digital trends 2024 report. Set in a perfect storm of rapidly … Read more
Public sector digital and technology trends 2024 – Infographic
Digital trends Community resilience IT for public good Local and national leadership Reimagining services Skills and capacity Technology trends … Read more
Public sector digital trends 2024 – Summary
For digital leaders and CIOs in public service organisations, 2024 will be exciting but also challenging. In a post-Covid … Read more
Caveat emptor: St Albans DC vs ICL
Preface After 6 years of argument and dispute, a team of officers at St. Albans District Council found themselves … Read more
Accessibility Week - Brand inclusion: Why we connect more with companies that care
This session highlights how combining brand purpose with accessible design can help foster stronger customer relationships.
Accessibility Week - The secret reasons why your website might be undermining your reputation
As more organisations shift to digital, the website and app becomes the primary citizen experience of the organisation. If … Read more
Accessibility Week - Expanding accessibility in the public sector: Supporting diversity and inclusion through Microsoft and the web
More than one billion people have a diagnosed disability worldwide, and there are many more with temporary, situational or … Read more