East Midlands-based council has identified 261 tasks where officials believe AI can make improvements and efficiencies to the way it works.
Nations and regions news, July 2024
A supplementary edition of nations and regions news, which appears in Socitm’s annual magazine, In Our View, with recent … Read more
Event roundup: President’s Conference, 12-13 June 2024
A community that helps communities I can’t stop smiling and I’m not apologising for it – I am really, … Read more
Nations and regions news, June 2024
A supplementary edition of nations and regions news, which appears in Socitm’s annual magazine, In Our View, with recent … Read more
PwC and Hillingdon leading the way on AI for residents
Digital transformation to boost citizen interactionsHillingdon Council is the first UK local authority to have deployed an automated voice and web chat solution at scale.
Nations and regions news, April 2024
A supplementary edition of nations and regions news, which appears in Socitm’s annual magazine, In Our View, with recent … Read more
Copilot in Social Services in Wales
Copilot in Social Service Wales SummaryBy integrating Copilot into their operations, social care entities in Wales are anticipating significant efficiencies and to alleviate the workload and stress on care workers.