BarNet Zero campaign – Barnet Council
Challenges Approach Discussions about climate change at the Barnet’s Citizen Assembly, led to five themes to help drive Barnet’s … Read more
Magic Notes for adult social care – Swindon Borough Council
Challenges Increasing demand on council services means capacity of frontline staff is tighter than ever. For Swindon Borough Council, … Read more
Transforming local social care with AI – Barnsley Council
Challenges Main challenges were: Approach Demonstrations of copilot played a crucial role, not only showcasing technology’s capabilities but also … Read more
Easy Read AI solution – Swindon Borough Council
Challenges In the development and deployment of Simply Readable, several significant challenges were encountered: Approach A local volunteer focus … Read more
AI-driven citizen contact system – Hillingdon Council
Challenges Hillingdon Council provides services to around 310,000 residents and despite efforts to enhance the functionality of its online … Read more
Introducing Microsoft Dynamics 365 Contact Centre
Whether via your website, an email, phone call, or WhatsApp – how do you manage each response? Is yours … Read more
Socitm 2024: The year in review
Governance In February, Socitm finally achieved charitable status. This has been an ambition for Socitm since inception but proved … Read more
Making Progress with Digital Transformation in a Manageable Way
In this session, hear directly from Billy Webster, Assistant Director of Transformation at Shropshire County Council, as he shares … Read more