Search is fundamentally changing. Generative AI tools and answer engines are quickly becoming a primary way residents and staff … Read more about AI search is changing: Can residents find the right council information?
A single view of the resident can transform how councils serve their communities. With Gov360, councils can reduce costs … Read more about Create the single view. Deliver the savings
Watch a focused session on how the next wave of AI – moving from simple assistants to autonomous agents … Read more about Practical AI for modern local government: From intelligent search to autonomous workflows
Following the government’s announcement of a review of the LGR programme, we’re hosting an informal member drop-in conversation. Join … Read more about Roundtable: LGR check-in conversation
Join Socitm and Core to explore how local authorities are strengthening data governance as interest in artificial intelligence (AI) … Read more about Is your data ready? Governance foundations for AI and transformation
Overview Get the knowledge and confidence you need to lead a change delivery. This free course is a collaboration between Microsoft and Socitm, … Read more about Change Agent (free to public sector)
Local government teams are under increasing pressure to deliver better services with fewer resources. Whether supporting internal employees, managing … Read more about Simplifying service delivery in local government: Practical lessons for AI-powered service operations
Background Following recent local elections on the Isle of Wight, the council welcomed a fresh intake of councillors. Many … Read more about Adapting Socitm’s AI guidance for elected members – Isle of Wight Council
JUMP TO SECTION Day one: MHCLG pilots Local Transcribe service | Councils need to fix foundations or see innovation … Read more about Event roundup: President’s Conference, 9-10 June 2026
UK councils are exploring how to use artificial intelligence (AI) in an ethical manner to enhance services, support staff, … Read more about Putting AI ethics into practice: practical steps for local government
Artificial intelligence (AI) and intelligence automation (IA) are no longer future technologies for the public sector. They’re already embedded … Read more about AI and intelligent automation: the results of an equality impact assessment
Overview Get the knowledge and confidence you need to lead a change delivery. This free course is a collaboration between Microsoft and Socitm, … Read more about Change Agent (free to public sector)
Overview In early 2025, Norfolk County Council needed to deliver emergency financial support quickly to residents experiencing sudden financial … Read more about Using AI automation to deliver rapid crisis support at scale – Norfolk County Council
Latest resources
CymruSOC partnership consists of: Welsh Government, all 21 Welsh local authorities, the three fire and rescue services, and wider … Read more about Defend as one: building a shared cyber security capability – Merthyr Tydfil County Borough Council
Are you FinOps ready? This session is designed for local government organisations looking to take greater control of cloud … Read more about Smarter cloud spending in local government: Are you FinOps ready?
While considerable attention is often given to structures, governance and service design, successful transformation ultimately depends on people. In … Read more about How Belbin Team Roles can support successful change and resilience
How did September pass by so quickly?! It’s been a busy month of conversations and events and meetings. But … Read more about The connections making us stronger
Search is fundamentally changing. Generative AI tools and answer engines are quickly becoming a primary way residents and staff … Read more about AI search is changing: Can residents find the right council information?
