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In Our View Daily, issue 20: President’s Week day 5

With Socitm’s annual conference running over five days, this issue of In Our View takes the form of five newsletters appearing daily during the President’s Week. Nadira Hussain, Socitm’s director of leadership development and research, introduces the final session on service design and transformation, followed by this February’s Top Talent colleagues sharing their experiences of the programme.

Read what happened during the rest of the week:

  • Day 1: Leadership, diversity and skills with 2019-20 President Sandra Taylor
  • Day 2: Healthy and well communities, with 2020-21 President Sam Smith
  • Day 3: Ethical use of emerging technologies and data, with Director Martin Ferguson
  • Day 4: Modernising ICT service and delivery, with VP Alison Hughes
  • Day 5: Service design and transformation, with Director Nadira Hussain
In Our View Daily, issue 20, day 5