Using Socitm benchmarking to transform a service desk operation – Argyll and Bute Council
Q. How has Socitm benchmarking helped you improve your service desk operation? Six years ago, we noticed that our … Read more
Cyber Incident Response: Your last line of defence - get better prepared
Q. How has Socitm benchmarking helped you improve your service desk operation? Six years ago, we noticed that our … Read more
Q. As a relatively new unitary authority formed in 2019, what were your reasons for using Socitm’s benchmarking and … Read more
All staff Cyber threats and incidents Cyber incidents can have a significant impact on staff, both professionally and personally. … Read more
Introduction Following Royal Assent in October 2023, the provisions of the Procurement Act 2023 were due to go live … Read more
If you want to… Develop your or your team’s skills * You can also head to your account’s Membership … Read more