Digital trends
Community resilience
- Protecting communities from new threats
- Cross-boundary action on supply chains, infrastructure and services
- Sharing intelligence and collaborative action on vulnerabilities
IT for public good
- Safety and ethics in data use
- Combatting economic, environmental and social problems
- Mitigating the negative impacts of technology
Local and national leadership
- Combining governance in key areas of connected places
- Building shared digital and technology capability
- Collaborative projects that reflect local needs
Reimagining services
- Design based on whole system models
- Solving complex issues in connected places
- Virtual systems, virtual services
Skills and capacity
- Building digital and IT capacity and capability
- Imaginative and innovative ways to address recruitment and retention
- Focusing on specialist skills in-house to support digital ambitions
Technology trends
AI applications
- Building foundations of policy and compliance
- Early experimentation with controls
- Applications in data organisation and customer service
Cyber protection
- Keeping pace with changing external threats
- Observability of risk across distributed systems
- Workforce awareness and accountability
Harnessing data
- Data, quality, standards and matching
- Data analytics and distributed data models
- Data governance, skills and sharing
Infrastructure and cloud
- Reviewing capacity and vulnerabilities
- Investment, reconfiguration and upgrades
- Updated relationship with ‘cloud’
Spatial technologies
- Tracking and connecting resources
- VR, AR and XR in design and planning
- Using ‘digital twins’ to design virtual services