Using WeChange.AI to increase technology utilisation – Folkestone and Hythe District Council
Q. What led you to ask Socitm to review your digital and ICT strategy? In 2023, Folkestone and Hythe … Read more
Socitm’s AI benchmarking pilot and Coventry City Council’s use of AI (2024)
Challenges Several challenges were identified by Socitm and Coventry regarding AI implementation: Approach Step 1 – Microsoft 365 Copilot … Read more
How Socitm benchmarking supports data-driven decision making – Argyll and Bute Council
Q. Why did you start using Socitm’s benchmarking service? I have been with Argyll and Bute Council since 2004. … Read more
Using Socitm benchmarking to transform a service desk operation – Argyll and Bute Council
Q. How has Socitm benchmarking helped you improve your service desk operation? Six years ago, we noticed that our … Read more
Socitm benchmarking survey exposed need for transformation support – Dorset Council
Q. As a relatively new unitary authority formed in 2019, what were your reasons for using Socitm’s benchmarking and … Read more
Homelessness data tool – LOTI
Challenges Strategic decision makers lack data to understand the routes into and out of rough sleeping, making it hard … Read more
Supporting students’ mental health – Northumbria University
Challenges The challenges that the project looked to overcome included: Approach The project took the following approach to identify … Read more
Damp and mould management – LOTI
Challenges Damp and mould in homes pose a health risk and can affect both the physical and mental wellbeing … Read more
Cost of Living Data Explorer – Barnet Council
Challenges Integrating diverse data sources into a single platform was key to the project’s success, alongside ensuring data privacy … Read more