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Public Sector Digital Trends: Beyond Borders

Discover the top digital and technology trends driving local public services change, innovation and reform in the face of a ‘perfect storm’ of environmental, economic and social pressures.

In partnership with: LOLA, Major Cities of Europe
Digital and technology trends 2024

The starting point

Drawing on experiences from across the UK and our international partner countries, Socitm’s Public Sector Digital Trends analysis is designed to help public sector leaders plan their digital journey, learning from others and applying insights to their own organisation and circumstances.

Read the introduction >

Our focus for 2025

  1. Reimagining services: Local governments must reimagine services, collaborate, innovate, and leverage AI to enhance efficiency, inclusivity and community outcomes responsibly.
  2. Cyber security: Organisations must bolster cyber defences against AI, IoT and cloud threats, enhancing resilience through collaboration and best practices.
  3. Harnessing data: Harnessing data improves public services. Effective data use across borders enhances delivery. AI’s impact depends on data quality and governance.
Digital Trends: Trend analysis

Trend analysis: Previous years

What we got right and what we got wrong over the past six years.
Digital Trends: Contextual drivers

Contextual drivers

A barrage of external pressures sets the context for digital and technology enabled change.
Digital Trends: 10 key questions

Key questions for public sector leaders

10 key questions for public sector leaders in the context of their place.
Digital Trends: Digital trends

Digital trends

Reimagining services, leadership and skills that will impact on community resilience and better outcomes.
Digital Trends: Technology trends

Technology trends

Technologies set for adoption to enable insightful, resilient, responsive, accessible and available public services.
Digital Trends: How to use Digital Trends

How to use the Digital Trends collection

Our unique perspective and how to use this collection.

Ranging from new technology adoption, such as AI, to harnessing new insights from data, Socitm’s Digital Trends research reveals the top digital and technology trends set to reshape services and make a difference in outcomes for people, communities and places.

Explore our conclusions >

Download the collection as a PDF file

Relevant Socitm resources

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