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Challenges
The project sought to address inefficient, manual processes for identifying vulnerable households during crises as well as ensuring data protection compliance while sharing sensitive information.
Approach
The project was delivered in several stages, starting from 2023 where the councils received funding from the Local Digital programme to support the delivery of the following objectives:
- Digitise systems by developing VIPER.
- Ensure multi-agency access for data input/output.
- Use property profiles to organise data and address GDPR concerns.
- Incorporate mapping for situational awareness at various scales.
Outcomes and benefits
The project delivered a prototype VIPER solution. In March 2024, the latest update on the project is that they are seeking a technical partnership for the prototype. While onward funding outside of the Local Digital programme is being discussed to progress the prototype, the following benefits were achieved from the project:
- Improved emergency response: Faster identification of vulnerable households during crises.
- Enhanced collaboration: Enabling multiple agencies to work together efficiently during incidents.
- Reduced risk: Minimising the potential for casualties or loss of life among vulnerable populations during major incidents.
- Data protection: Limited GDPR concerns due to the property-based approach.
- Situational awareness: Quick and concise overview of affected areas through mapping capabilities.