Reducing invalid planning applications – Lambeth Council
Challenges Interoperability with legacy systems – the current back-office case management software cannot accept the granular, structured data submissions, … Read more
BarNet Zero campaign – Barnet Council
Challenges Approach Discussions about climate change at the Barnet’s Citizen Assembly, led to five themes to help drive Barnet’s … Read more
Cyber Security Strategy (2024-2026) – Shared Technology Services
Challenges Approach The strategy is built around five key pillars: Key elements of the approach include: Outcomes and benefits … Read more
Cyber Strategy (2023-2030) – Isle of Wight Council
Challenges Approach The strategy will mirror the 2023 – 2030 UK government cyber security strategy which, adapted to reflect … Read more
Recovery plan after a cyber-attack – British Library
Challenges Approach Outcomes and benefits Lessons learnt View original case study article at bl.uk [PDF]
Independent Living Technology Enabled Care (TEC) − Reading Borough Council
Challenges Approach Once standard patterns were established after a two-week period, the system was able to generate notifications if … Read more
AI-driven citizen contact system – Hillingdon Council
Challenges Hillingdon Council provides services to around 310,000 residents and despite efforts to enhance the functionality of its online … Read more