The study surveyed over 350 learning and development professionals in the UK and Germany, revealing their proactive measures to address the skills crisis amid the rapid expansion of technologies like GenAI.
Understand Health Care Solutions:
Using GenAI to Expand Understanding of Health Care SolutionsBCG and Zeiss developed an application to help health care professionals supporting patients with information on elective treatments. Test user feedback has been strongly positive.
Enhanced learning and development:
Generative AI for the Public Sector: From Opportunities to ValueGenerative AI can streamline procurement, enhance employee engagement, facilitate better learning and development outcomes, and optimize budgeting and forecasting.
Opportunities of Generative AI in Local Government:
Top 10 Use CasesGenerative AI could revolutionise local government operations and service delivery in a number of ways. Here are ten unexplored use cases of Generative AI
AI moving into the mainstream of thinking:
A starting point for AI in citizen servicesArtificial intelligence has a huge potential for the public sector, but there is a lot to learn before it can be fulfilled, writes Rob McCarthy, CEO and founder of GOSS
Worcestershire County Council Powers Citizens’ Digital Self-Service:
OutSystems used in Worcestershire County CouncilWorcestershire County Council use OutSystems (combination of AI and machine learning) to speed up development and improve agility, deliver public-facing web apps and portals and decrease application maintenance costs across the council.
Netcall chatbot automation at Worcestershire County Council:
Netcall systems used in Worcestershire County CouncilWorcestershire County Council implemented a Netcall contact centre platform which offers a 24/7 facility for customers on the chatbot side allowing the council greater resource to push into telephony and administration.
Health and wellbeing
…Placing people, their needs and welfare at the heart of community planning builds stronger communities, and better places to live, work and bring up families. Community resilience Protecting individuals, their…
East Riding Council adopts generative AI policy:
East Riding Council adopts generative AI policyEast Riding Council has adopted a formal policy for the use of generative AI, highlighting the need for accountability, governance and ethics in the deployment of the technology.