The real opportunity is to not only transform personal productivity but lift the capability of the entire organisation. Early users don’t want to go back to working without it.
Cyber Focus – Why local government organisations should take an “Assume-breach perspective” with the evolving threat from ransomware
…their 2017 report on online criminal activity, that is why it is essential to have a solution in place that can contain an active ransomware attack once it’s begun. https://www.ncsc.gov.uk/news/ncsc-warns-enduring-significant-threat-to-uks-critical-infrastructure…
Copilot’s Earliest Users Experience at Work:
Early users tell us about GenAI at workGenerative AI Transformation Project:
Derby City Council deploying the power of AIThis 4-year initiative is a pivotal advancement in the Council’s strategy, deploying the power of AI to transform Customer Service operations, Adult Social Care and Debt Recovery.
AI Deployment Across the Public Sector:
UK Government doubles down efforts to deploy AIGovernment’s ambition to deploy AI to help create a leaner state, while increasing productivity, making efficiency savings and improving the delivery of public services.
Study reveals GenAI impact on job roles:
Closing the AI skills gap: Ethical and productive utilisationThe study surveyed over 350 learning and development professionals in the UK and Germany, revealing their proactive measures to address the skills crisis amid the rapid expansion of technologies like GenAI.
Understand Health Care Solutions:
Using GenAI to Expand Understanding of Health Care SolutionsBCG and Zeiss developed an application to help health care professionals supporting patients with information on elective treatments. Test user feedback has been strongly positive.
Enhanced learning and development:
Generative AI for the Public Sector: From Opportunities to ValueGenerative AI can streamline procurement, enhance employee engagement, facilitate better learning and development outcomes, and optimize budgeting and forecasting.
Opportunities of Generative AI in Local Government:
Top 10 Use CasesGenerative AI could revolutionise local government operations and service delivery in a number of ways. Here are ten unexplored use cases of Generative AI
AI moving into the mainstream of thinking:
A starting point for AI in citizen servicesArtificial intelligence has a huge potential for the public sector, but there is a lot to learn before it can be fulfilled, writes Rob McCarthy, CEO and founder of GOSS
Worcestershire County Council Powers Citizens’ Digital Self-Service:
OutSystems used in Worcestershire County CouncilWorcestershire County Council use OutSystems (combination of AI and machine learning) to speed up development and improve agility, deliver public-facing web apps and portals and decrease application maintenance costs across the council.
Netcall chatbot automation at Worcestershire County Council:
Netcall systems used in Worcestershire County CouncilWorcestershire County Council implemented a Netcall contact centre platform which offers a 24/7 facility for customers on the chatbot side allowing the council greater resource to push into telephony and administration.